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Deleting your data.
How to ask us to delete what you have sent us.
Last updated: November 2026
Messages on Facebook and Instagram
If you have messaged PoolPerf on Facebook Messenger or Instagram and want those messages deleted from our systems, email sales@poolperf.com.au or send us a message saying "delete my messages". Tell us the name on your Facebook or Instagram account. We will delete your messages and your Messenger or Instagram ID from our systems within 30 days, and confirm by email.
For comments on our posts we only keep a note that a comment arrived and when, never what you wrote, and those notes are deleted after 14 days.
Deleting your messages or comments from Facebook or Instagram themselves is done in those apps.
Everything else we hold
You can also ask us to delete your enquiry and contact details. Email us or call us on the details below. Our privacy policy explains what we collect and why.
Questions? Contact us on 1300 332 688 or sales@poolperf.com.au.
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